Th Real Cost of Doing it Yourself…

Th Real Cost of Doing it Yourself…
Often times, we have clients who want to try to save on costs so they think they can install portions of the cabling themselves. We understand the thought process which of course is,  "I am already paying employee XYZ, we can just have that person run the wire!" For instance, we recently had a client tell us that they were going to source their own fiber for ATT internet and install it themselves,...

Why Does Rain Effect Our Phone System?

Why Does Rain Effect Our Phone System?
We had a customer call telling us that their phones kept “going out”. We had them reboot the system and they said it was working again and stable. We didn’t think much about it until a month or so later when they called again complaining of the same symptoms, but now the voicemail system wouldn't work at all. We went onsite and started investigating. In this location the phone system is located...
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Emergency Alerts & Unique Paging Systems

Emergency Alerts & Unique Paging Systems
More and more employers are stepping up the security and safety policies for the well-being of their staff. Recently we have been asked for some unique emergency alert systems to be added onto existing and new overhead paging systems. They have been predominantly for warehouses and large campuses, but would work in a typical office environment as well. The situations vary from site to site, but on...

The problem… unwanted sound!

The problem… unwanted sound!
The problem- sound. The solution - Sound Masking Let me start with a few examples and maybe you can relate... I'm visiting a client a few years ago, they had just moved into a new office space a few months prior. Their new space is a a very open floor plan, an industrial space with 14' ceilings. They have offices around the perimeter, and cubicles in the center, but theoffice walls only go u...

International Call Fraud & How to Minimize Risk

International Call Fraud & How to Minimize Risk
Hackers are always going to be a threat to anything that is connected to the outside world. That includes computers, cell phones, and phone systems. Even if your phone system isn't connected to the Internet, it doesn't mean that it's not vulnerable to bad people wanting to do bad things. We have had a few clients (ones that we didn't install originally) over the years call us in a panic that their...

Business Grade Cell Phone APPS

Business Grade Cell Phone APPS
As smart phones take over the world so do the Apps that make them "smart".  The Toshiba phone system supports a few different apps. From being able to have visual voicemail, to easily changing your voicemail greetings. “There's an app for that”, as they say! The one I find most helpful is being able to call out from my cell phone by using the caller ID of my office phone number. I like it for t...